Alerts a cardholder that a transaction was declined.
Subject: Card transaction declined
Card transaction declined
Full CSS support · Dark mode via @media prefers-color-scheme
Mustachio tokens filled by Postmark at send time.
| Token | Description |
|---|---|
{{notification_settings_url}} | Workspace-scoped notification settings URL for the footer link. Injected by sendEmail for every send, so callers do not pass it. |
{{cardholder_name}} | Name on the card. |
{{card_name}} | Name of the card. |
{{card_last4}} | Last four digits of the card. |
{{merchant}} | Where the transaction was attempted. |
{{amount}} | Formatted transaction amount. |
{{transaction_time}} | When the transaction was attempted. |
{{reason}} | Why the card declined, as one complete sentence. Optional: the row is omitted when the sender has no reason, which is every send today. See SAT-7278. |
{{action_url}} | Link to view card details. |
{{workspace_logo_url}} | Workspace logo image URL (shown in the lockup). |
{{workspace_initials}} | Workspace initials (up to 2 characters) shown when no logo is set. |