Onboarding email 5/5 — trial ended, downgrade summary, and upgrade options.
Subject: Your Saturation trial has ended
Your Saturation trial has ended
Full CSS support · Dark mode via @media prefers-color-scheme
Mustachio tokens filled by Postmark at send time.
| Token | Description |
|---|---|
{{notification_settings_url}} | Workspace-scoped notification settings URL for the footer link. Injected by sendEmail for every send, so callers do not pass it. |
{{name}} | Recipient's first name. |
{{tier}} | Label of the trial plan that ended, such as "Team". |
{{downgrade_tier}} | Label of the plan the workspace moved to, such as "Creator". |
{{trial_end_date}} | When the trial ended. |
{{upgrade_url}} | Link to compare plans and upgrade. |
{{workspace_name}} | Workspace name. |
{{workspace_logo_url}} | Workspace logo image URL (shown in the lockup). |
{{workspace_initials}} | Workspace initials (up to 2 characters) shown when no logo is set. |
{{exit_survey_url}} | Billing link that opens the exit feedback form. When set, the feedback panel replaces Book a Demo. Omitted when someone already answered in the app (SAT-7406). |