Sent when a dispatched payment is returned by the recipient's bank.
Subject: Payment to Ridgeline Rentals was returned
Template: Payment to {{recipient_name}} was returned
Payment to Ridgeline Rentals was returned
Full CSS support · Dark mode via @media prefers-color-scheme
Mustachio tokens filled by Postmark at send time.
| Token | Description |
|---|---|
{{notification_settings_url}} | Workspace-scoped notification settings URL for the footer link. Injected by sendEmail for every send, so callers do not pass it. |
{{amount}} | Formatted payment amount (e.g. $8,000.00). |
{{recipient_name}} | Who the payment was sent to. |
{{return_reason}} | Why the payment came back. The sender passes a fixed sentence today; the provider's own reason is not captured anywhere yet. |
{{action_url}} | Link to update bank details. |
{{workspace_logo_url}} | Workspace logo image URL (shown in the lockup). |
{{workspace_initials}} | Workspace initials (up to 2 characters) shown when no logo is set. |